Last updated: [22/08/2023]
At KT Plus (“we,” “us,” or “our”), we are committed to safeguarding the privacy of our customers (“you,” “your,” or “user”) while providing a seamless and secure online shopping experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. Using our website, you consent to the practices described in this policy.
Information We Collect
We collect personal information when you visit our website, create an account, place an order, or interact with our services. The information we may collect includes the following:
- Contact information: Name, email address, phone number, and shipping address.
- Payment information: Credit card details, billing address, and payment history.
- Account information: Username, password, and account preferences.
- Order history: Details of products purchased, transaction dates, and order amounts.
- Communication details: Information shared through customer support channels, emails, or other correspondence.
- Device and browsing information: IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
We use your personal information to provide, enhance, and personalize your shopping experience. This includes:
- Processing and fulfilling orders.
- Managing your account and preferences.
- Providing customer support and responding to inquiries.
- Sending order and shipping notifications.
- Sending marketing communications if you’ve opted in.
- Improving our website, products, and services.
- Preventing fraud and ensuring security.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with:
Service providers: Third-party partners who assist in order fulfillment, payment processing, shipping, and customer service.
Legal requirements: If required by law or to protect our rights, we may disclose information to legal authorities.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Your Choices
Account settings: You can update your account information and preferences anytime.
Marketing communications: You can opt out of receiving marketing emails by using the unsubscribe link provided in the email.
Cookies and tracking: You can manage your cookie preferences through your browser settings.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, data transmission over the Internet is only partially secure. We cannot guarantee the absolute security of your information.
Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided their information, please get in touch with us to have it removed.
Updates to Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes through our website or other communication methods.
Contact Us
If you have any questions or concerns about our Privacy Policy or handling your personal information, please get in touch with us at info@ktplus.com.bd or +88 02 222 663 7625
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to collecting, using, and disclosing your personal information as described herein.
