Last updated: [22/08/2023]
Information We Collect
We collect personal information when you visit our website, create an account, place an order, or interact with our services. The information we may collect includes the following:
- Contact information: Name, email address, phone number, and shipping address.
- Payment information: Credit card details, billing address, and payment history.
- Account information: Username, password, and account preferences.
- Order history: Details of products purchased, transaction dates, and order amounts.
- Communication details: Information shared through customer support channels, emails, or other correspondence.
- Device and browsing information: IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
We use your personal information to provide, enhance, and personalize your shopping experience. This includes:
- Processing and fulfilling orders.
- Managing your account and preferences.
- Providing customer support and responding to inquiries.
- Sending order and shipping notifications.
- Sending marketing communications if you’ve opted in.
- Improving our website, products, and services.
- Preventing fraud and ensuring security.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with:
Service providers: Third-party partners who assist in order fulfillment, payment processing, shipping, and customer service.
Legal requirements: If required by law or to protect our rights, we may disclose information to legal authorities.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Account settings: You can update your account information and preferences anytime.
Marketing communications: You can opt out of receiving marketing emails by using the unsubscribe link provided in the email.
Cookies and tracking: You can manage your cookie preferences through your browser settings.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, data transmission over the Internet is only partially secure. We cannot guarantee the absolute security of your information.
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided their information, please get in touch with us to have it removed.